1. Overview
This Booking Policy explains how reservations on Ujjain Homestay are confirmed, what is required from you at check-in, and how pricing and payments work. It applies to every booking made through our website, WhatsApp, or phone.
2. How Confirmation Works
Most homestays offer instant booking confirmation, sent to you by WhatsApp and email within minutes of payment or enquiry. A small number of family-run homes require host approval, which is typically confirmed within 2 hours. You will always receive written confirmation before your stay is considered final.
3. Identity Verification
As required for guest accommodations in India, every guest must carry and present a valid government-issued photo ID (such as Aadhaar, passport, voter ID, or driving licence) at check-in. This applies to all adult guests staying at the property.
4. Check-in & Check-out
Unless otherwise stated on the property listing:
- Standard check-in time: 12:00 PM onwards.
- Standard check-out time: 11:00 AM.
- Early check-in or late check-out may be arranged with the host, subject to availability, and may carry a small additional charge.
5. Advance & Balance Payment
Depending on the property, you may be asked to pay a partial advance to confirm your booking, with the balance payable at the property, or the full amount upfront. The exact payment split is always shown before you confirm and pay.
6. Guest Count & Extra Guests
Each listing specifies the maximum number of guests included in the base price. Additional guests beyond this number may incur an extra charge per night, which will be clearly communicated before booking.
7. Group & Long-Stay Bookings
For large families or groups (for example, during Shravan or Mahashivratri), we can coordinate multiple nearby homestays so everyone stays close together. Special rates are available for stays longer than 3 nights — just ask our team.
8. Pricing, Taxes & Inclusions
All prices shown are in Indian Rupees (₹) and include applicable taxes unless stated otherwise. What is included (meals, Wi-Fi, parking, pickup) is listed on each property page. Prices may be higher during festival and peak pilgrimage periods, but the confirmed price never changes after booking.
9. Modifying a Booking
To change your dates or guest count after booking, contact us on WhatsApp or by phone as early as possible. Changes are subject to availability at the same or a comparable verified homestay.
10. Contact Us
For help with a new or existing booking, reach out any time — a real person from Ujjain will assist you.